This is the “to be continued” part of the last
blog where we were discussing the ideas or suggestions in terms of your retail
shop supplies which can help your customer
to stick around your store and buy stuff. You might have the general idea as to
what I am trying to suggest to make your store work in the best way possible.
2) Keep
the flashy goods everywhere just not at the checkout counter
Do you remember those flashy goods which are
bought on an impulse by the customers? I know you do. Keep those products
spread at all the visible places in the store and maybe in wooden display cases
too with something attractive like bows and
ribbon. You have to make efforts for catching the eye of the customer. Keep
the flashy items with the product that complements it the most. A customer will
automatically check the product and can go for that unplanned purchase then and
there only. You can use designed baskets and countertop displays for displaying
these products.
3. Add
convenience for the shoppers by giving them easy-to-carry shopping baskets
Shoppers can’t hold 4-5 items together in
their hand. If you want them to buy a lot of
products then you have to give them an
incentive of a shopping basket which can hold multiple products easily without
causing inconvenience to the customers. These baskets should be kept
strategically at the entrance, somewhere in middle and at the end of the store.
Through these staging areas, shoppers can get the baskets without thinking too
much.
4) Try
to use labels and signs for shoppers instead of sales people
As soon as the customer enters the store,
don’t ambush them with a flock of sales people. Rather, train your staff to
make an initial greeting and answer questions only when asked. You can put
various types of labels or display signs up for your customers to help them
search for the product they intend to buy. So many sales guys around a customer
makes them feel forced and under attack. Give
them a comfortable and supportive feeling so that they can look at all the retail
shop supplies easily.
5) Have something for all the senses of the
customer
Just imagine the scene as you enter retail
chains in malls; the first thing you will
notice is the beautiful fragrance surrounding you. It will make you relax plus
give a pleasant atmosphere as you walk in. Then the next thing you notice is a
promotional stall for any food product, where you can taste the product free of
cost, only then does your shopping start. While shopping you can hear a beautiful
music going through the speaker which is soothing your ears. And when you pay your
bill your purchase is kept in a custom
shopping bag, which completes
the perfect shopping experience and you gain a loyal customer.
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